1. Introduction
This privacy policy explains how Salus Ice Limited (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website https://www.salusice.co.uk or services (collectively, the “Service”).
2. Information We Collect
We collect the following types of personal information:
- Contact Information: Name, email address, and phone number
- Usage Data: Information about how you use the Service, such as browsing history, IP address, and device information.
- Service Data: We may need to know about allergies and medical conditions that will impact our provision of our Service to you, as well as emergency contact information, billing information, and your postal address.
3. How We Use Your Information
We may use your personal information for the following purposes:
- To provide and maintain the Service.
- To respond to your inquiries and requests.
- To send you marketing and promotional materials (with your consent).
- To improve the Service.
- To comply with legal obligations.
4. Legal Basis for Processing
We will only process your personal information where we have a lawful basis to do so. The lawful basis will depend on the specific purposes for which we are using your information. In most cases, we will rely on one of the following legal bases:
- Consent: You have consented to the use of your information for a specific purpose.
- Contract: The processing is necessary to perform a contract with you.
- Legal Obligation: The processing is necessary to comply with a legal obligation.
- Legitimate Interests: The processing is necessary for our legitimate interests, such as improving the Service or providing you with information about our products and services.
5. Disclosure of Your Information
We may disclose your personal information to third parties in the following circumstances:
- To service providers who help us operate the Service.
- To comply with legal obligations.
- To protect our rights or the rights of others.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Rights
You have certain rights under data protection laws, including the right to:
- Access your personal information.
- Request the correction of inaccurate personal information.
- Request the deletion of your personal information.
- Object to the processing of your personal information.
- Request the restriction of processing of your personal information.
- Request the transfer of your personal information to another party.
8. Security
We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no Internet transmission is completely secure. We cannot guarantee the security of your information transmitted to our Service.
9. Children’s Privacy
Our Service is not directed to children under 13 and does not knowingly collect personal information from them.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.
11. Contact Us
Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to info@salusice.co.uk.
Salus Ice Group, June 2024
